SSL, Data Protection Policy, GDPR Compliance Approved
The Travel Square (TM) Hashtrek Travel Private Limited , Parent Company to The Travel Square, accessible from http://thetravelsquare.in/ ,recognizes the importance of data privacy and respect the privacy of our user and visitors on all our platforms (channels).
At The Travel Square one of our main priorities and concern is the privacy of our visitors and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer. .
For purposes of this Policy the following definitions shall apply:
'Personal information (personal data)’ means any information or set of information that identifies or could be used by or on behalf of The Travel Square to identify an individual, in particular name, surname, company business name, address, website address, e-mail address and credit/payment card information.
‘User’ or ‘Users’ means any customer of The Travel Square , who uses our software. ‘Agent’ means any third party that collects, process and/or uses personal information under the instruction of The Travel Square ‘The Travel Square ’ means The Travel Square , its successors, subsidiaries, divisions and groups in any state of india , country in the world.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Please be aware we may disclose personal data to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
The Travel Square’s main purpose of gathering personal data and user’s other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve functionality of its services and products. Personal data and other user’ information collected by The Travel Square is used in order to complete user registration and at the same time to ensure his access to The Travel Square ’s services and products. While registering on our website https://www.thetarvelsquare.in/ we request that you provide us with such information as: name, surname, company business name, address, website address, e-mail address and credit/payment card information in the event when a user continues to use our services after free of charge trial period. Unless a user decides to use our services after free of charge trial period, credit/payment card information is not required. We also collect personal data provided by users while using our services and programs. Some of the provided user’s information such as: your IP address, domain, browser type, operating system type etc. may be automatically acquired when a user visits our websites. When contacting The Travel Square the user may be requested to render accessible analogical data to those provided while registering on our website. Personal data provided in connection with the correspondence between the user and The Travel Square shall be used strictly to reply to inquiries made by the user or to transfer information. We use the information you provide us in order to provide you with customer service, allow you to view your reports, chats, chat logs, view the chat operators (persons you employ while using our software) and visitors to your The Travel Square service. When using the support section of our site we may collect your e-mail address, name or openID account for the purpose of allowing contact with our support team. When using our software we may collect device information such as device type, operating system type and application version. We use this information in order to provide an optimized version of our application for your device type. Please be aware we also collect and process data related to the use of our software and services by our users and their customers. We use such data for statistics purposes. We may use it also to improve our software or create and improve new services. We collect and process such data collectively and anonymously.
Please be aware The Travel Square may have access to your geo-location data as we collect and process IP address of all devices you use our software on. Collecting and processing your geo-location data refers to mobile devices as well as computers.
If you choose to receive it, we will send you a ‘The Travel Square daily summary’. This e-mail is provided as part of the service so that you may have a summary of your daily chat logs. You may opt-out from receiving this at any time by updating your preferences within your account. We will occasionally send you push notifications in order to make you aware of any outages of service or to send you ‘The Travel Square daily summaries’ if you choose to receive them. You may opt-out of receiving these types of communications by turning off push notifications at the device level.We may also send you some e-mails from our blog (described more fully in Subsection J below). If you wish not to receive such notification you have an option to ‘unsubscribe’ this type of communication anytime. We will also send you notifications related to some important updates of our products. The purpose of sending you such e-mails or messages is to keep you informed of the latest improvements, features and other developments. From time to time we may also send you some other messages, notifications or text messages (both transactional and promotional SMS). Users who leave their contact details while accessing particular sections of our website (such as reports) might receive additional messages not described above.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.The Travel Square does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to personal data you submit within the application.
The Travel Square ’s main purpose of gathering personal data and users’ other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve functionality of its services and products. Owing to the above process we exceed our users’ expectations, we provide a constant development of our products the use of which becomes much easier and more convenient. In order to ensure orderly and safety functioning our service and products we use the software of other entities providing services (described below). The following are exceptions, with respect to whom we may share your personal information:
We will not transfer your personal data originating in the EU and Switzerland to third parties unless we ensure such third parties is obliged to provide at least the same level of privacy protection to your personal data as required by the Principles of the EU-U.S.
We guarantee that we take reasonable and appropriate technical and operational measures to protect your personal information we collect and hold from loss, misuse and unauthorized access, disclosure, alteration, and destruction. While protecting your personal data we take into due account the risk involved in the processing and the nature of the personal data.
The Travel Square will have unrestricted access to use, modify, recreate or as maybe required from time to time any part of user generated content being created, generated, published, shared by the users on its website or The Travel Square controlled or moderated or administrated 3rd party social media applications like Facebook, WhatsApp. The Travel Square has the right to distribute, publish, recreate, modify and use the user generated content across the website and 3rd party social media applications. The Travel Square also reserves the right to market this content it may deem fit for its own advertisement purposes.The Travel Square will not share any personal confidential financial information like credit card details on its platform publicly or sell them to a third party.
If you wish to access, amend, or confirm that The Travel Square has personal data relating to you, or if you wish to correct or delete your personal information if it is inaccurate, please notify us at: email@example.com. We will respond to your access request within 30 days. To request removal of your personal data from our testimonials or customer support forum, please contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Since we are committed to protecting your privacy as set forth in this Policy, if you think we are not in compliance with our Policy, or if you have any question or if you wish to take any other action concerning this Policy or your personal information, we encourage you to contact us. We will investigate your complaint, take appropriate action and report back to you within 10 days
From time-to-time we may provide you the opportunity to participate in a survey within our The Travel Square application or via e-mail. If you participate, we may require your name and e-mail address. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.
We allow you the option to integrate your live chat with third party add-ons. Please be aware that The Travel Square is not responsible for any information that may collected through these third party add-ons
The Travel Square applies technical safety measures of the highest standards to protect the provided personal data against loss, destruction, misuse, unauthorized access or disclosure. The used measures and technology ensure complete safety of the personal data provided by the user. The personal data is available solely to the user or to a person indicated by him provided authorized access has been granted to that person. You control who you allow access to the The Travel Square app by either selecting everyone or limited IP addresses. The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. The Travel Square takes all necessary steps to update and modernize data protection system. No data transmission via the Internet, however, can guarantee 100% safety. When you enter sensitive information (such as credit card number) on our website or within our applications, we encrypt the transmission of that information using secure socket layer technology (SSL).
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your ‘owner’s account’) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
We post customer testimonials on our website which may contain personal data. We use the ‘Twitter social plugin’ to display our customers’ comments on our website. In any other scenario we do obtain the customer’s consent via e-mail prior to posting the testimonial to post their name along with their testimonial.
Our website may offers publicly accessible chat forums which are visible to all those on our platform. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
The Travel Square follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, The Travel Square uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Note that The Travel Square has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
If you have any questions or concerns, or if you wish to update, delete, or change any personal information we hold, please contact us at email@example.com